Synology files disappear. Strangely empty folders have shown up at the same time my folder disappeared. We had rsync set up for a few weeks sync'ing things between them before cutting over. Rebooting the NAS didn't help. While using Windows File Explorer to move a file from my PC to my shared Chickflix folder, the Chickflix folder suddenly disappeared. In Log Center I can see the clients and users connected on that day but the Shared Folder log is empty (no creation, deletion, modification of any files). As was described in my initial ticket. (ie - the files were still missing). The other six folders within the same Shared folder are visible on the network. The first thing the support team told me to do is enable the recycle bin to verify what files are disappearing. I Opened a support ticket with Synology and waiting for them to get back to me. 12 CAD users all connected directly to the switch, all running Solid Edge 7 on a mix of Oct 29, 2023 · What model Synology? If 2 bay and using mirror, you could likely take one drive to a data recovery firm to recover. If the thumbnail appears, return to Synology Photos and upload the file directly. Sep 24, 2015 · We’re having a problem where files keep disappearing from one of our NASs. 1 If your Synology NAS is built with RAID 1 or has only one hard drive: Remove one hard drive from your Synology NAS and connect it to a computer with at least one available unused drive slot. The file disappeared from the "from" folder, that's normal so I deleted the "from" folder, but it never appeared in the "to" folder. If using 4 bay or larger with SHR, SHR2, RAID 5, RAID6, your data recovery choices and severly constrained. It is located in our main Shared folder that has a total of 16 TB. Running Synology DS218+ on DSM 7. I got the DXP4800 Plus mainly for having 10Gb built in and 4 slot, but it seems like it cannot work well with Mac, even for the simplest task of copying files over from the Mac to the NAS (right now using only external SSD). I dont even see the recycle bin May 23, 2025 · [Solved] Synology NAS Shared Folder Not Visible? If your Synology shared folder not showing in File Station, you're not alone. This issue has come up a lot around here, online forums, etc. basically picture are disappearing. (all mac office) Using BTRFS with 2 drive redundancy, DSM 6. The setup is: Synology RS814RP+, 3 Samsung 850 Pro SSDs in RAID1 (yes, 3 mirrored disks). Any idea what is happening and where I could try to find those files? We have a DS412+ we use as a file server where we store client files (we're a printing company. On the synology device, I have 8TB of storage with 15 partitions delegated to different portions of the NAS. Go to File Station and search for the file. I am experiencing the phenomenon of clear and sure uploaded files disappearing. I have posted another question concerning what characters are allowed in the naming of files and folders on the Synology NAS. Recycle bin enabled. I've checked the log and found an automatic update performed yesterday night, after office hours (the packages Cloud Sync and File Station have been updated) Files missing in mounted network drive - but visible in File Station : r/synology r/synology Current search is within r/synology Remove r/synology filter and expand search to all of Reddit r/synology I haven't found one. Synology's own File Station shows the files in the right places. NAS hardware I have turned on my synology after quite a while and decided to start some cleanups (I had a messy folder structure). thank you. The user windows uses to login is different from the user I use for rsync. I have a DS918+ Synology NAS (Network Attached Storage) which I use as my personal cloud system. I checked and can confirm that on 2022-11-14 around 65000 files were deleted (HyperBackup source monitor). This article will walk you through the three methods for recovering deleted files from your Synology NAS drive. Hundreds and hundreds of folders are still there but all files inside disappeared. Going back several months, we decommissioned an old QNAP device. What am I doing wrong? (Windows 7) I bought my father a Synology Diskstation DS218J a year ago (for backing up his laptop where he has a bunch of photographs) and I have had nothing but trouble with this thing. NOTE: Alot of the data recovery companies have tiered pricing. Does anyone know how to solve this ?? I am using DS118 + 6TB WD hdd I'm using the latest dsm with auto-update turned on I usually upload files with smb and sftp in Windows 10. 0. But not in Synology Drive. I have external HD connected to my synology nas and I made synology move files from that HD to synology internal disks but now I noticed that for some reason some of moved files has disappeared from synology even it's still moving other files from that external HD. This guide covers why folders disappear and how to fix it fast, so you can regain access and avoid future issues with folder visibility across your NAS setup. 0ojs, kzr5, kpukdg, 6kmwdc, ctcd, cqle6, llj3v, yvlk, qlawlw, bxc1,